Resources - Dispatch

We maintain links to a variety of online resources, lists of trusted mental health professionals, self-help tips, tools of the trade, and additional learning materials.  Select a resource section to get started.

The following organizations provide resources specific to dispatchers.

Wellness Continuum by NENA  -  The NENA Continuum initiative is a comprehensive approach to wellness in the 9-1-1 industry. It is an environment that brings together professionals, resources, standards, ideas, training, lessons learned, and innovation – all focused on a singular goal: Your personal wellness.

911der Women  -  We envision an industry where women in 911 have expanded pathways to career advancement, leadership, and personal growth. An organization built from experience, 911der Women creates the opportunity for every woman to achieve her fullest potential through networking, peer support, mentoring, and education.  Confident women in 911 benefit the public safety community by showcasing their unique talents, professionalism and experiences. When women in 911 find their voice, they find their power.

The 360 Dispatcher  -  The 360° Dispatcher offers unique, high-energy, high-interaction classes that challenge participants to move from the inside out, to understand their own motives, choices, and the results they’re getting in their professional and personal lives.  Our training offers powerful tools and strategies for understanding and transforming stress, whether your stress comes from fear, poor time management, dealing with difficult people, or bad physical and financial shape.

Humanize 911  -  Our mission is to be a resource and outlet for 911 Telecommunicators, and to celebrate, encourage, and uplift all the wonderful souls in this profession. We’re working hard to support and honor our profession with updated resources and content. 

Gold H.E.L.P.  -  It is the mission of Gold H.E.L.P. to reduce mental health stigma through education, advocate for benefits for those suffering from post-traumatic stress, acknowledge the service and sacrifice of 911 telecommunicator  we lost to suicide, support families after a suicide and to bring awareness to suicide and mental health issues.

More first responder, public safety, and general resources can be found on our resources page.